Cosa imparerari
Destinatari
- Network administrator
- Network architect
- Network designer
- Network engineer
- Network manager
Aree tecnologiche
- Network automation
- Collaboration
Panoramica del corso
Obiettivi
Al termine del corso, sarai in grado di:
✅ Analizzare e risolvere problemi relativi a SIP, H.323 e ai protocolli multimediali
✅ Implementare instradamenti in base all’orario, parcheggio chiamate, pickup e conferenze Meet-Me
✅ Gestire la copertura delle chiamate in Cisco Unified Communications Manager
✅ Configurare e risolvere problemi di Device Mobility, Extension Mobility e Unified Mobility
✅ Implementare Cisco Unified Communications Manager Express per telefoni SIP
✅ Implementare l’instradamento globalizzato delle chiamate tra cluster Cisco Unified Communications Manager
✅ Implementare MGCP fallback e SRST in Cisco Unified CM e nei gateway Cisco IOS XE
✅ Configurare il controllo dell’ammissione delle chiamate (Call Admission Control) e il routing alternativo automatico (AAR)
✅ Gestire le chiamate tramite URI all’interno e tra cluster Cisco Unified CM
✅ Diagnosticare e risolvere problemi in ambienti multisito con Cisco Unified CM
✅ Configurare il servizio Intercluster Lookup Service (ILS) e abilitare la replica del piano di numerazione globale (GDPR)
✅ Configurare e risolvere problemi su Cisco Unified Border Element
Prerequisiti
Per affrontare il corso con successo, è consigliabile avere familiarità con:
- Utilizzo dei browser web e competenze informatiche generali
- Concetti base di networking
- Fondamenti di voce e video su IP
- Codec audio e loro utilizzo nella conversione della voce analogica in digitale
- Comandi di base di Cisco IOS XE
- Architettura delle soluzioni Cisco Collaboration
- Configurazione e gestione di Cisco Unified CM, inclusi parametri di servizio, gruppi CM e pool di dispositivi
- Implementazione e troubleshooting di telefoni IP in Cisco Unified CM
- Protocolli di segnalazione per telefoni IP: SIP, H.323, MGCP e SCCP
- Gestione della qualità del traffico (QoS) su reti IP convergenti
- Configurazione del piano di numerazione in Cisco Unified CM
- Implementazione di strategie di prevenzione delle frodi telefoniche
- Gestione dell’accesso alla rete telefonica PSTN tramite gateway Cisco
- Distribuzione e gestione delle risorse multimediali in Cisco Unified CM
- Strumenti di reporting e manutenzione come RTMT, DRS e CDR
Per acquisire tali competenze, si consigliano i seguenti corsi Cisco:
👉 Understanding Cisco Collaboration Foundations (CLFNDU)
👉 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Outline
- Analyzing and Troubleshooting Signaling and Media Protocols
- Implementing Cisco Unified Communications Manager Supplemental Services
- Implementing Call Coverage in Cisco Unified Communications Manager
- Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
- Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
- Configuring and Troubleshooting Cisco Unified CM Unified Mobility
- Implementing Cisco Unified Communications Manager Express
- Implementing Globalized Call Routing
- Implementing Remote Site Survivability
- Implementing Call Admission Control in Cisco Unified Communications Manager
- Implementing URI Calling in Cisco Unified Communications Manager
- Troubleshooting Multisite Cisco Unified Communications Manager Deployments
- Examining Global Dial Plan Replication
- Configuring and Troubleshooting Cisco Unified Border Element
Lab outline
- Analyze SIP, H.323, and Media Protocols
- Troubleshoot SIP and Media Protocols
- Implement Cisco Unified Communications Manager Supplemental Services
- Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
- Configure Device Mobility
- Troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure Cisco Unified Communications Manager Extension Mobility
- Troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure Cisco Unified Mobility
- Troubleshoot Cisco Unified Mobility
- Implement Endpoints in Cisco Unified Communications Manager Express
- Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
- Implement Calling Privileges in Cisco Unified Communications Manager Express
- Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
- Implement Globalized Call Routing
- Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
- Implement MGCP Fallback and Survivable Remote Site Telephony
- Implement Call Admission Control
- Implement a URI-Based Dial Plan for Multisite Deployments
- Troubleshoot Globalized Call Routing
- Troubleshoot Call Admission Control
- Implement Global Dial Plan Replication
- Implement Cisco Unified Border Element
- Troubleshoot Cisco Unified Border Element
